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论文中文题名:

 安全警示信息呈现框架对用户遵从意愿的影响研究    

姓名:

 李勋    

学号:

 20202097039    

保密级别:

 公开    

论文语种:

 chi    

学科代码:

 120100    

学科名称:

 管理学 - 管理科学与工程(可授管理学、工学学位) - 管理科学与工程    

学生类型:

 硕士    

学位级别:

 管理学硕士    

学位年度:

 2023    

培养单位:

 西安科技大学    

院系:

 管理学院    

专业:

 管理科学与工程    

研究方向:

 管理心理与行为科学    

第一导师姓名:

 孙林辉    

第一导师单位:

 西安科技大学    

论文提交日期:

 2023-06-16    

论文答辩日期:

 2023-06-05    

论文外文题名:

 Research on the Influence of Security Alert Information Presentation Framework on User Compliance Willingness    

论文中文关键词:

 框架效应 ; 安全警示 ; 遵从意愿 ; 信息呈现框架    

论文外文关键词:

 Framing Effect ; Security Alert ; Compliance Willingness ; Information Presentation Framework    

论文中文摘要:

安全警示是用户使用信息系统直接面对的安全信息,也是促进用户遵从意愿最直接的手段。企业和系统开发者在利用安全警示的信息与用户进行人机交互的过程中,会采用不同的信息描述方式,即利用正面引导的方式或者采用负面警告的方式。有效的信息系统安全警示设计是安全警示发挥作用的重要途径。对于何种信息呈现框架更有效,已有研究对信息呈现框架和遵从意愿进行了分析,但当前研究尚未将上述两者相结合进行深入研析。为补充这一研究缺口,本研究探讨了安全警示信息呈现框架与用户遵从意愿的关系,并分析其影响机制。

基于框架效应理论和S-O-R理论,本研究构建了安全警示信息呈现框架对用户遵从意愿的理论模型,选取行为学实验和调查问卷相结合的方法对提出的研究假设进行实证检验,分析了信息呈现框架对遵从意愿的影响机制。结果表明:(1)信息呈现框架对用户遵从意愿的决策具有显著影响,但因具体框架而异。属性框架和风险框架对用户遵从意愿的决策具有显著影响;目标框架对用户遵从意愿的决策不具有显著影响。(2)安全警示情境对安全警示信息呈现框架与用户遵从意愿间的关系具有调节效应,但因具体框架的具体情境而异。安全警示情境对属性框架、风险框架与用户遵从意愿间的关系具有调节效应,对目标框架与用户遵从意愿间的关系不具有调节效应。(3)信息安全认知对安全警示信息呈现框架与用户遵从意愿间的关系具有调节效应,但因具体框架而异。信息安全认知对属性框架、风险框架与用户遵从意愿间的关系具有调节效应,对目标框架与用户遵从意愿间的关系不具有调节效应。

本研究从信息系统安全警示的三种情境出发,通过行为学实验讨论了风险框架、属性框架、目标框架的安全警示对用户遵从意愿的影响,探索性地讨论了信息安全领域中用户的遵从意愿在不同信息呈现框架下的差异。基于此,本研究在理论意义上丰富了框架效应理论和S-O-R理论的研究范畴,在现实意义上有利于提升用户的遵从意愿,进而强化其信息安全遵从行为。

论文外文摘要:

Security alerts are the security information that users are directly confronted with when using information systems and are the most direct means of promoting users' compliance willingness. Enterprises and system developers use security alerts in the process of human-computer interaction with users, using different ways of describing information, i.e., using positive guidance or using negative warnings. Effective information system security alert design is an important way for security alerts to work. Research has analyzed the information presentation framework and compliance willingness as to which information presentation framework is more effective, but the current study has not yet analyzed the combination of these two in depth. To complement this research gap, this study examines the relationship between security alert information presentation frameworks and users' compliance willingness, and analyzes their influence mechanisms.

Based on the theory of framing effect and S-O-R theory, this study constructs a theoretical model of the information presentation framework of security alert on users' compliance willingness, and empirically tests the proposed research hypotheses by a combination of behavioral experiments and questionnaires to analyze the influence mechanism of the information presentation framework on compliance willingness. The results show that (1) The information presentation framework has a significant effect on users' decision to comply, but it varies by specific framework. The attribute and risk frameworks have a significant effect on users' decision to comply; the goal framework does not have a significant effect on users' decision to comply. (2) The security alert context moderates the relationship between the security alert information presentation framework and the user's compliance willingness, but it varies with the specific context of the specific framework. The security alert context moderates the relationship between the attribute framework, the risk framework and the user's compliance willingness, but not the relationship between the goal framework and the user's compliance willingness. (3) Information security perception has a moderating effect on the relationship between the security alert information presentation framework and the users' compliance willingness, but it varies by specific framework. Information security perceptions moderate the relationship between the attribute framework, the risk framework and the users' compliance willingness, but not the relationship between the goal framework and the users' compliance willingness.

Starting from three contexts of information system security alert, this study discussed the influence of security alert of risk framework, attribute framework and goal framework on user compliance willingness through behavioral experiments, and explored the differences of user compliance willingness in the field of information security under different information presentation frameworks. Based on this, this study has enriched the research scope of framing effect theory and S-O-R theory in a theoretical sense, and in a practical sense, it is conducive to improving users' compliance willingness, thus strengthening their information security compliance behavior.

中图分类号:

 TP309    

开放日期:

 2023-06-16    

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