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论文中文题名:

 S公司一线生产员工绩效考核指标体系优化研究    

姓名:

 蔡超    

学号:

 20302219064    

保密级别:

 公开    

论文语种:

 chi    

学科代码:

 125100    

学科名称:

 管理学 - 工商管理    

学生类型:

 硕士    

学位级别:

 管理学硕士    

学位年度:

 2023    

培养单位:

 西安科技大学    

院系:

 管理学院    

专业:

 工商管理    

研究方向:

 组织行为与人力资源管理    

第一导师姓名:

 文炳洲    

第一导师单位:

 西安科技大学    

论文提交日期:

 2023-12-08    

论文答辩日期:

 2023-12-07    

论文外文题名:

 Research on optimization of performance appraisal index of frontline production staff in S Company    

论文中文关键词:

 S公司 ; 一线生产员工 ; 平衡计分卡 ; 绩效考核指标 ; 优化    

论文外文关键词:

 S Company ; front-line production staff ; balanced scorecard ; performance appraisal index ; optimization    

论文中文摘要:

绩效考核是绩效管理的重要内容,不仅是对员工前一个工作周期的现实表现进行评价,还需要兼顾企业内部与外部的平衡,长短期目标之间的平衡,最终达成企业目标。S公司是一家专业从事阀门类铸件生产经营的制造商,随着公司的发展壮大,如何进一步提升绩效考核水平,推动员工与企业实现“同进步、共成长”的远期目标,成为亟待解决的问题。

本文以S公司为研究对象,首先采用文献研究法,梳理了有关企业绩效考核的相关理论成果,在此基础上,应用现场调查法调查了S公司的管理现状,应用访谈法和问卷调查法,概括了现行绩效管理指标体系下S公司存在的问题,主要包括以下几点:1)绩效考核指标与公司战略脱节;2)绩效考核指标设计不合理,不能公正反应员工贡献;3)绩效考核指标设计过程员工参与度差,员工认同度不高;4)绩效考核结果落实不充分,激励效果差等;之后,论文采用平衡计分卡的方法从公司战略地图的绘制出发,列出了包含财务、客户、内部流程、学习与成长4个维度的考核指标体系,应用回归分析筛选出了重要的指标,采用专家打分法和层次分析法,确定了各个指标权重,针对绩效考核中存在的问题,对一线生产员工的绩效考核指标体系进行了优化;最后,从公司组织结构、公司制度、员工培养等几个方面,提出了S公司绩效考核指标体系优化的相关保障措施。

本文所提出的绩效考核指标体系的优化方案不仅有助于S公司降低人力资源管理成本、增强企业向心力、提升企业运营效率,也可为其他企业提供绩效管理的参考和借鉴。

论文外文摘要:

Performance appraisal is an important part of performance management, which not only evaluates the real performance of employees in the previous work cycle, but also needs to take into account the balance between internal and external enterprises, and the balance between long-term and short-term goals, so as to finally achieve the corporate goals. With the development and growth of the company, how to further improve the level of performance appraisal, to promote the employees and enterprises to achieve the "progress and growth" of the long-term goal, has become an urgent problem to be solved.

This paper takes S company as the research object. Firstly, it adopts the literature research method to sort out the relevant theoretical achievements of enterprise performance appraisal. On this basis, the management status of S Company is investigated by the field investigation method, and the existing problems of S Company under the current performance management index system are summarized by the interview method and questionnaire survey method, which mainly include the following points: 1) The performance appraisal indicators are out of line with the company's strategy; 2) The design of performance appraisal is unreasonable and cannot fairly reflect the contribution of employees; 3) Employees' participation in the design process of performance appraisal indicators is poor, and employees are not enough to understand; 4) Insufficient application of performance appraisal results, poor incentive effect, etc.; Afterwards, the paper used the balanced scorecard method to start from the drawing of the company's strategic map, listing an evaluation index system that includes four dimensions: finance, customers, internal processes, learning and growth. Regression analysis was used to screen out important indicators, and expert scoring and Analytic Hierarchy Process were used to determine the weights of each indicator. In response to the problems in performance evaluation, Optimized the performance evaluation index system for frontline production employees; Finally, relevant safeguard measures for optimizing the performance evaluation index system of S Company were proposed from several aspects such as company organizational structure, company system, and employee training.

The optimization of the performance appraisal index system proposed in this paper not only helps Company S to reduce the cost of human resource management, enhance the cohesion of corporate unity, and improve the efficiency of internal operations, but also provides a reference for other similar enterprises in performance management.

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中图分类号:

 F272.92    

开放日期:

 2023-12-28    

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