摘 要 导游是为旅游者提供服务的第一线员工，不仅是旅游接待者和讲解者，还是一个地区的公关代表，是旅游行业对外交往的窗口，在旅游活动和旅游经营中有重要的地位和作用。科学有效的对导游人员进行培训，能够提升导游素质，提高旅游者满意度，为旅游业创造更大的经济效益和社会效益。现有的导游培训内容、技术等难以满足社会需求。导游人员缺乏职业道德、缺少人际交往能力、滥用情绪的现象还普遍存在，提高导游素质刻不容缓，科学系统的导游培训研究非常必要。这时虚拟现实技术出现在我们的视野中，虚拟现实技术作为21世纪新兴的一门技术已经被广泛的应用于航空、航天、船舶、铁道、建筑、土木、科学可视化、医疗、军事、教育、娱乐、艺术、体育等领域。它具有多媒体信息感知性、沉浸感、交互性、自主性等特点。利用虚拟现实技术进行培训系统模拟和导游考核系统是一种新的尝试，虚拟的环境是通过计算机图形构成的三维空间，或是把其它现实环境编制到计算机中去产生逼真的“虚拟环境”，从而使得用户在视觉上产生一种沉浸于虚拟环境的感觉。 首先阐述了虚拟现实技术的特点及我国培训的现状，并从培训内容、方式对导游培训进行了介绍，同时还介绍了虚拟现实的概念与特征，总结了它在教育培训中的应用与优势;其次，对应用到的软件和语言进行了简介，重点介绍了Virtools开发平台及其开发流程;根据Virtools开发的基本流程，详细介绍了该系统的实现步骤, 景点环境模拟，交互式动画考核模块和漫游导览，研究虚拟景点的建模方法及模块实现的方法，最后总结了全文的工作，并指出了今后研究和开发需要进一步解决的问题。 以福州市地形图作为建模底图，提出了以建立虚拟实境培训系统这种新方式对导游培训模式进行改革。构造了具有逼真实境，拥有信息查询、漫游、认知、内部属性、教学考核等广泛能力的智能虚拟培训系统，实现对导游的日常培训和考核演练，系统可以应用于导游培训机构对学员的教育培训、导游从业者及欲从事导游这一行业的人员。本系统的应用会为提升导游培训的效率，规范培训的内容作出贡献。

ABSTRACT The guide is to provide service for the tourists the first line of employees, not only is the tourist JieDaiZhe and addressed, or a region of the public relations representative, the tourism industry is the window of foreign relations, in tourism activities and tourism business has an important position and role. Scientific and effective to the tour guide personnel training, can improve guide quality, and improve the tourists' satisfaction, for tourism to create greater economic benefit and social benefit. The existing guide the training content, the technology is difficult to meet the social needs. Guide the lack of personnel professional ethics, the lack of interpersonal communication ability, emotional abuse of the phenomenon exists generally still, improve it guides the quality, scientific training system guide research is very necessary. At this time the virtual reality technology appear in our field of vision, the virtual reality technology as the 21 st century new a technology has been widely used in aviation, spaceflight, ship, railway, construction, civil, and scientific visualization, medical, education, entertainment, military, art, sports, etc. It has a multimedia information are intellectual, immersed sense, interaction, autonomy, etc. Using the virtual reality technology training system simulation and guide assessment system is a new attempt, a virtual environment is through the computer graphics consists of the three dimensional space, or make other reality of environment to a computer to generate lifelike "virtual environment", so that the user is on the vision to produce a immersion in a virtual environment feeling. First elaborates the characteristics of virtual reality technology in China and in the present situation of the training, and from the training content, way to guide training are introduced, and also introduces the concept and characteristics of virtual reality, summarizes its application in education training and advantages; Second, the corresponding software and language use the introduction, this paper introduces Virtools development platform and its development process; According to the basic process of Virtools development, detailed introduces the realization of the system of the steps, attractions environmental simulation, interactive evaluation module and roaming animation touring, virtual spots of modeling methods and module and the implementation method, finally summarized the full text of the work, and points out the future research and development need further solve the problem. In fuzhou topographic map as modeling for reproduction, puts forward to establish virtual reality training system to guide this new way training mode to reform. The real with its force structure, with information query, roaming, cognitive, internal properties, teaching evaluation, etc widely intelligent virtual training system capacity, and to realize the tour guide daily training and examination of practice, the system can be applied to guide training institutions of education to students training, tour guide to guide the professionals and engaged in a professional. The application of this system will improve the efficiency of the training for the tour guide, regulating the content of the training to contribute.